What do you need to know about the HP Care Pack?
To enhance the protection of your HP products, HP comes ahead with HP Care Pack. HP Care Pack is a simple way to extend the professional warranty services of your HP products. To simplify it for the HP product users, HP bifurcates their HP Care Pack services as,
- HP server & Storage Devices
- HP Laptop, Desktop and Workststion
- HP printer and plotters
What do you mean by HP Care Pack?
To make It technically simple for the reader, HP Care Pack is an HP Extended Warranty services. The service is available for each of your three devices, i.e., server, workstation, printers, laptops, and desktops. HP customers availing this HP Care Pack receives this extra service once their HP product’s standard warranty period is completed. To render professional services for next one, two or three years, HP Care Packs are structured to serve you accordingly. When you avail the HP Care Pack, you will be receiving a free hardware repair services, and free service for HP product pick up and return.
Once you are done with your HP Extended Warranty purchase, you shall be confirmed regarding the same via email. The email will illustrate all the relevant information to guide you about the defects or malfunctions that are troublesome for your product.
Is there a need to buy HP Post Warranty Pack?
It is wholly your decision whether to buy or not. However, in case you buy HP Care Pack for your products these are your purchase benefits:
- Mind Peace: Once you invest your share in HP Extended Warranty service, you need not worry about your post warranty professional services.
- No hustles of unexpected costs: In case your HP product has a part failure and if you are keen to get it repaired, check for your standard warranty. If your standard warranty is exhausted, then the repair might be expensive for you. This unexpected price hike for repairs is not the case with your HP Post Warranty Pack
- The purchase of HP Post Warranty Pack is at your fingertips. You need to call HP Care Pack reseller. The HP care team itself shall accomplish the registration task.
What are the contents of your HP Extended Warranty services?
Your HP Care Pack is a bundle of joy for your HP products shelf life. With the installation of the HP Care Pack, you receive assistance for the following:
Telephone diagnosis and troubleshooting through the experienced and certified HP technicians.
Support extended HP product and the installed software. This support is extended right from the moment your HP product is delivered at your doorsteps. The support is also inclusive of device installation, configuration setup, message errors, and isolation of the problems related to the usage of software.
In case your HP product faces difficulties on account of malfunctioning of hardware, battery issues, and other related product defects, you have your HP Care Pack at your service. This service is meant to accomplish HP product pick up and its return from and at your doorsteps.
Which product shortcomings are excluded from the HP Extended Warranty services?
- If any of your non-HP software or product impacting system incurs a failure or functional limitations.
- If your HP product is used inadequately, or the site preparation or site’s environmental conditions are not appropriate.
- If your HP product has undergone an unnoticed system modification.
- If your HP product has undergone improper system maintenance or product calibration.
- No Malware support extended by HP.
Is registration necessary to avail the HP Extended Warranty services?
No. You need to visit the HP online store and purchase your HP Warranty Pack suitable for your device. The HP executive at your service shall accomplish you HP Extended warranty registration. After the confirmation of your HP Care Pack purchase, HP’s admin team shall work out a confirmatory email for you. The email shall be delivered at your registered email address within a couple of working days. This confirmatory email shall enclose a link to confirm your registration with HP extended warranty coverage for your products. Additionally, it will include all the relevant information about the need for you to connect with the HP team for further technical assistance.
What are the cost involved in purchasing your HP Care Pack services?
The price of your HP Extended Warranty services shall be parallel to the type of the HP device and its subsequent model you own. Additionally, it will depend on the length of the extension period. It is for this reason that the HP team needs your device’s hardware number for formulating the HP Care Pack price for your HP device. At a basal rate, the HP Extended Warranty services start from 2999/- for a period of one year. In case, if you purchase it for two subsequent years, you need to pay 5999/-
What is the working mechanism of the HP Post Warranty Pack?
The HP Post Warranty Pack is one type of warranty pack for your HP product’s technical assistance. You purchase your HP warranty pack in the end duration of your HP products standard warranty. In case, if you miss on the purchase during the end period, you may purchase your warranty packs later too. Remember that your HP Care Pack is valid within the frontiers of your purchase country. For example, if you purchased your HP Post Warranty Care Pack in India, it will be served at its best within the Indian frontiers. Still, you will continue receiving the services once you cross the Indian borders. However, the services extended may not be at the same level as you were receiving within India.
What is HP Accidental Damage Protection?
With HP Accidental Damage Protection you are protected whether you drop your notebook or spill liquid on your keyboard. You will always enjoy the convenience of assistance 24X7 from an HP technician and rest assured your product will be up quickly.
- Coverage includes parts and labor
- Available for up to 5 years
- Standard business hour coverage
- Remote diagnosis and support
- unlimited claims
Important Links: Check Your Warranty
In case you need any further technical clarifications on the HP Accidental Damage Protection pack, you may read the terms and conditions here.
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