computer amc services

Computer AMC Services which facilitates computer maintenance requirements efficiently

Today, the world is entirely revolving around the computers. The computer has indeed become part and parcel of our life. It is not just a tool for work, but also a device that we use to play games, watch movies, listen to music and do many other things.

Computer maintenance is a very important task that needs to be done on a regular basis. It is the process of keeping your computer in good working condition and preventing it from crashing & malfunctioning. To list a few of them are the viruses, Trojan horses, and spyware. Not getting into much details about the computer problems, let us focus on what we can do to avoid these problems at the earliest.

Computer AMC is one such task which monitors the health of your systems on per annum basis. The first thing you should consider before hiring any computer repair company is their reputation. Whichever Computer Maintenance company you choose should be efficient in their profession. It should be a cluster of highly qualified professionals. Your service provider must render cutting edge service for  IT services.

KSR computer Systems is one of the leading IT Solutions and System Integrator,  in Delhi, Noida, Gurgaon & Faridabad. We Provide Laptop, Desktop, Annual Maintenance Contract (AMC) for different product and services. Computer AMC Services is a preventive maintenance in which we protect your computer from malfunctioning.

What are the different types of Computer AMC services available today?

There are four kinds of Computer Annual Maintenance Contract available in the market. They are as follows:

• Comprehensive Computer Maintenance Contract
• Non-Comprehensive Computer Maintenance Contract
• On-Call Contract (O.C.C.)
• On-Call Package (O.C.P.)

Well, there are many of the Computer Maintenance services However, some of them are highlighted below for your convenience.

• Installation & Configuration for Laptop, Desktop, server and network.
• Upgradation of Computer Systems and networks.
• Fixation of Internet and local network errors.
• Hard-disk, DVD ROM and Modem wear and tear problem.
• Removal of Virus and Computer Protection
• Maintenance of Scanners and Printers
• Data Recovery services
• Set up of WiFi or LAN facilities and its subsequent security
• Servers of Data, SAN, and NAS storage devices.

What are the essential criteria to be considered while you opt for the best computer AMC services in India?

• Check for the professional exposure of the Computer AMC experts
• Go through the verification of training certificates and relevant enclosures which assure you about the appropriate Computer AMC services
• Choose the firm which offers you a low annual or semi-annual subscription plan for the Computer AMC services. Many Computer AMC service providers to assure their clients with cost-efficient services. However, either the services are not near the point of perfection, or they are not properly executed.
• Prefer the service provider who assures you with a 24/7 support. The 24/7 support helps the clients to be updated with the repairs and maintenance of their computer systems. Today, the majority of Computer AMC service providers work 24/7 for serving their customers and winning their satisfactory appreciation.
• Ask the service provider to accomplish complete protection form the Hackers and Viruses. It is agreed that no service can vouch for the perfect protection from Hackers and viruses. But try to choose a Computer AMC service provider who keeps their service upgraded to tackle these issues effectively.
• Let your Computer amc service provider know that your system needs a robust software as well as hardware support. Both of these should be available at an extremely affordable cost.
• Lastly, Computer AMC service provider must be as quick as possible to address your computer or laptop technical queries.

What does your Computer AMC service provider assure you with his Computer Annual Maintenance Contract?

Computer Maintenance Service: Computer Annual Maintenance Contract or AMC helps to maintain your computers and network adequately. It further assists you to restrict casual surfing over the internet. As a result of internet surfing restriction, the cost of internet usage gets reduced.

 Setup and Maintenance of Network Server: This setup and maintenance of network server help in the data access policy implementation on the client desktop. This protects the personalized files from access by wrong users. With the data access policy, you restrict the user access for a particular data on your business desktop. This protects your business document from unnoticed view, modify, edit or delete. In short, your Computer Annual Maintenance Contracts safeguards your critical business files.

Solutions for running backups: The Computer Annual Maintenance Contract facilitates the client businesses with the feature to save on data. You may further retrieve the data as per your need.

Management of Emails: This feature helps you to vouch for the privacy being disclosed by your business employees. With proper implementation of AMC, you can keep an eye on the incoming and outgoing emails of each employee effectively.

Maintenance of Robust Network: The AMC allows your system to secure the accessibility of your internet connection.

Management of Assets: AMC helps you to keep a track and control over the number of prints taken by the individual user. It is primarily crafted to monitor and manage the infrastructural details of your IT firm. With a well-structured Computer AMC services, you can also keep track of what your employees are working on. This can be done from your chair itself. Also, the AMC helps you to restrict the use of other software’s which are not meant for the business purpose. These are inclusive of games, chatting applications, social sites and other related apps. Your system will even be protected against data leak issues.

Questions to be ask when Getting a New Computer AMC Services Provider for your Office.

In case there are changes in your IT service requirements or pricing, you  have enough options when selecting a new computer maintenance vendor. It is always good to try out other computer amc companies that can best fit for your interests and technical requirements.

How much do you yearly pay to your current computer  AMC Service Provider?

The level of service gives you an fair idea about pricing. If you’re paying for double or triple the amount of service charges to your current IT services provider while you can get a value-based pricing model from another IT service provider, you need to reconsider your budget now.

What levels of support plan your IT Service provider offer?

Malfunction/failure services tend to be much more expensive than pricing schemes. because it is business downtime. The main reason behind it is little bit complicated. Basically, proactively managed computers minimize downtime, so ask these  questions to yourself:

a) Can I afford business downtime?

b) Do they resolve your issues and update in timely manner? and technically qualified to resolve your query?

c) Do they offer IT  Support Services in near by area?

What does your IT Services Contract include?

Read your service contract agreement carefully before signing with new IT Services Provider. Do they conditions how many visits they cover? what about extra visits? Ask your new computer amc provider  if they can guide you with the available options and discuss your expectation as well. Transparency is also important for an effective and long term business relationship

Will you follow a Service Level Agreement (SLA) with the IT Services Provider?

SLA is very important in any organization. It says what service level your business will receive and the guarantee you will receive the service. computer amc vendor implement this to measure what levels of response they will provide when your computers, printers and networks are down.

Ask about their customer retention rate?

Customer satisfaction and retention are important point. If their customer have been renewing their Computer annual maintenance contracts every year or continue with them from long time that is good sign.

Technical Terms and Conditions of Computer Annual Maintenance Contract:

• The Computer AMC service provider must be ISO certified.
• A Computer AMC company should hold a record of at least five years to function as an authorized Computer maintenance contract.
• When accounted for the last three consecutive years, the firm should have an experience of handling AMC in about more than a hundred computer systems.
• The firm should be registered under the Goods & Service Tax Department of the concerned region.
• The firm must surrender the copies of PAN and GST nos etc.

There are lots of benefits of Computer Support & Maintenance Services provided by KSR Computer systems, is single point contact for your all IT needs. who  is based out Delhi and provide services in Delhi & NCR region.

• Computer hardware supply, installations, repair and maintenance
• Networking
• Server supply, installation, repair and maintenance
• Storage Library supply, installation, repair and maintenance
• Tape drives installation, supply and maintenance
• Supply, installation and maintenance of Firewalls.